Sympathy gift for a friend instead of flowers
Aug 6, 2022 | By Sue
My friend's family really enjoyed the soft pretzel box, everyone took some home and the kids loved them.
Jul 28, 2022 | By Frank Parduski, 717-577-5745 I have all the labels
Pretzels are just like I remember when I used to live in SE PA. Very soft and very tasty. My only complaint is the shipping cost. Other than that, everything is great!
THEY DO THINGS RIGHT!
Jul 4, 2022 | By D Campo
We were having a little trouble finding a way to heat the pretzels without drying them out. Your staff was so kind and gave us new heating directions that did the trick. Thank you! Now I won't be worried when I send the next gift to my family!
Just like home
Jun 11, 2022 | By HERDIE COLLIER
I lived in the Philadelphia area fo 70 years before moving to California. The first soft prezel I remember was at about 5 years old. My mother bought it from a street vendor in downtown Philadelphia. Now I can get that famous taste trough the mail. I've tried many other vendors but they just don't make the cut. This the real thing!
2nd order of pretzels
May 24, 2022 | By Frank Parduski
This 2nd order was a bit more over cooked than the first one, but still good after heat up. Glad I found you.
Best soft pretzels
Apr 8, 2022 | By Frank Parduski
They tasted even better than I remembered! Purchase was easy, delivery was prompt and preparing them is simple and clear. No doubt I will buy again.
Apr 1, 2022 | By Erin Nelsen
I ordered Philly soft pretzels for my dad's 78th birthday. The pretzels arrived fresh and delicious! My dad loved them!! I highly recommend this store for tasty PA treats.
Mar 22, 2022 | By Robert Cappello
Perfect order! Pretzels came in 2 days to Arizona -- very fresh and the packing was excellent. Couldn't be happier with the order and will be buying again!
The Best Gift
Mar 22, 2022 | By Tom Schlindwein
Living in Florida now, so I miss having a good Philly pretzel. They ship fast and taste just like home!
Mar 16, 2022 | By daniel smith
Fresh, quick delivery. A taste of home!
Piece of Home
Mar 11, 2022 | By Amanda Weingarten
My husband is from the South Jersey/Philadelphia area and loves soft pretzels. Now that we live in Washington state, I surprised him with a pack for his birthday. They did not disappoint. The instructions provided ensure that you have delicious pretzels, warmed to perfection. We will definitely be ordering these again!
Mar 10, 2022 | By Don C.
My brother in Key West, Florida has been begging for Philly Soft Pretzels. I found this company on line and couldn't be more pleased with the whole experience! From the call center representative to the online ordering process and delivery on the promised date was all excellent! We will be using Pennsylvania General Store in the future!
Philly pretzels only!
Feb 11, 2022 | By M Slawter
Great gift to send someone living anywhere outside of PA. Delicious and got there in a flash!
Feb 3, 2022 | By James S. Nocco
A taste of home
Jan 29, 2022 | By Kristen Young
We ordered soft pretzels from pageneralstore.com. They arrived in two days. They were fresh and beautifully boxed. They even came with a complimentary bottle of mustard. I would definitely recommend them to anyone looking for a taste of home!
Jan 28, 2022 | By James S. Nocco
Delicious! I can never eat frozen grocery store pretzels again!
Jan 15, 2022 | By Gina
I ordered pretzels for my husband's 60th birthday. He is originally from Philly and has lived in Florida for the past 40 years and he really misses authentic Philly pretzels. This was the perfect gift for him and now we are hooked!
A trip back in time!
Jan 8, 2022 | By Jeff Schoen
Growing up in Philadelphia (last century), I took the local delicacies for granted: hoagies, cheesesteaks, pizzas, and good ol' soft pretzels. Living in Florida, I have found close seconds for the hoagies, cheesesteaks and pizza, but not the pretzels. So when I saw The PA General Store website, I was inspired to order some pretzels. The delivery was quick, and the communication was excellent. I followed the prep instructions provided by PA General Store and the pretzels are amazing. It brought me back to my childhood, except now I have to be a bit more cautious with the intake. They are freezable and taste just as delicious once thawed and prepared according to the directions.
GREAT Christmas present for my Philly transplanted family
Jan 1, 2022 | By Heather Moldovany
My sister and mom LOVED the pretzels! A taste of Philly to brighten up a dreary Seattle Day.
YUM! These Philly pretzels are the real deal
Jan 1, 2022 | By Renae
I ordered these as a Christmas present for my family so that they could FINALLY taste Philly Pretzels! The only thing missing was the kid pulling the wagon loaded with these warm, soft pretzels...aaah! But this is as close as Philly girl could come! Ordering more :)
Dec 30, 2021 | By Jane Ann Fritz
I ordered pretzels for my brother in New Mexico. They arrived on time and my brother said they were delicious. Also included were excellent instructions on how to reheat!
Sent to family in Virginia
Dec 27, 2021 | By Michele Wood
My family was very happy with the soft pretzels we sent them. They said the pretzels tasted like "home" and were fresh and delicious.
Dec 23, 2021 | By Cindy Capodice
Every recipient was delighted with these soft pretzels!
Dec 17, 2021 | By Audrey Price
Enjoyed the pretzels. The only change I would make is to make them easier to separate. It was difficult to break them evenly, and we all know this may result in tears and little pouts. Good flavor and texture.
Owner Response: So glad you enjoyed them...they are really a Philadelphia staple! I like to cut them with a knife to separate them--try that next time!
Brings back the best childhood memories!
Nov 20, 2021 | By Brenda D Raber
These pretzels are amazing! Even better warmed up.
Nov 18, 2021 | By Kate Kelly
Used to live in Philly and moved to Western PA. Love that I can get these jawns!! Fast delivery and a great product! Will definitely buy again.
Nov 11, 2021 | By Jonathan molod
Pennsylvania General Store made it so easy to place an order and the soft pretzels I received were so good!
Outstanding pretzels and customer service!
Nov 9, 2021 | By Susan Kraus
If you actually know Philly pretzels, these are the only ones you want to order - they're the ones that come in sheets, and are the right shape. Don't be fooled by what some people on the internet are trying to pass off as real Philly pretzels! These ones arrive fresh and delicious. And the customer service here is the best - thanks for all your help, Ashley!
Philly Soft Pretzels
Oct 23, 2021 | By Stanley Goldich
Oct 18, 2021 | By Dee Barnes
Love the stuff I get from you folks!
Oct 1, 2021 | By daniel smith
Always an excellent choice. The breakfast of champions!
Sep 19, 2021 | By Suzy Hecht
My kids love these pretzels. We got them as a gift during the pandemic and they loved them so much, I've reordered several times. Well packed too with timely delivery.
Aug 6, 2021 | By Nancy Langan Gover
I have made a few orders of the soft pretzels which make me feel like I am back in Philadelphia. Orders always delivered on date promised and professional representatives.
Jul 8, 2021 | By Celestine Spann
Delicious!! Family really enjoyed them.
Excellent Shopping - Delivery - Items
Jun 5, 2021 | By James A Landry
Delivery - On-Time. Product - Excellent.
Soft Pretzels for a Pennsylvanian who moved out of state
May 23, 2021 | By ROBERT A BROWN
I saw on the internet the Pennsylvania General Store and their ability to ship Philly style soft pretzels. The arrived packaged very well and ready to eat. I set aside 4 for my family and I and bagged the rest in groups of 2 in plastic bags for freezing. We have eaten all but the last two only because we are pacing ourselves before the arrival of our next order. If you are looking for Philly style soft pretzels, the Pennsylvania General Store is the place to go! Going to go eat those last two pretzels now !! :)
Just what I was looking for
May 20, 2021 | By Melissa
These were wonderful and exactly what I was looking for when trying to find a piece of home. They were just perfect and shipping was quick.
May 6, 2021 | By Alex Newmark
Fresh and perfect pretzels; reasonably priced without any effort.
Best Pretzels Ever
Apr 27, 2021 | By Alexis Roberts
If you liked soft pretzels growing up in the Philly area, you will so enjoy these pretzels. We put them in the microwave with salt and they were delicious. Because they were such a hit with my family, I already have to place another order. We love these pretzels!
Apr 24, 2021 | By Robert E Zischkau Jr
That's why they say Philadelphia Soft Pretzels are the BEST!
Apr 20, 2021 | By Joe Mallon
I wanted the taste of Philly soft pretzels in CA and the General Store delivered!
Great pretzels like I remember
Apr 15, 2021 | By Alan
I was missing philly pretzels. Yum. Now I have a supply in my freezer.
Apr 15, 2021 | By Bret Sander
Took out of box and warmed in oven a few minutes, fantastic!
Apr 8, 2021 | By patricia
Arrived fresh and fast!
Tasty Philly Pretzels
Apr 2, 2021 | By Nancy Langan Gover
Mar 23, 2021 | By Isabelle P Gibson
We received our order of soft pretzels on time, delivered, packaged and contents as usual, very professional. The pretzels were great and consumed promptly. As always, great product and great company to work with.
Mar 18, 2021 | By Gloria Rinker
I ordered the Philadelphia Soft pretzels for my son after a serious surgery. He was pleasantly surprised when the package arrived. He said the product was delicious and brought back fond memories of when we lived outside Philadelphia in the 80's.
Great Food and Great service
Mar 13, 2021 | By Mark Bevan
I bought some soft pretzels and a Tastykake tower for my father in law and everything was perfect. It arrived on time and tasted like home!! Thank you!
Absolutely the best pretzels!
Mar 12, 2021 | By CS Caswell
I have pretzels shipped to my daughter a few times a year! They are always a huge hit for a Philly girl who now lives in MA! The service is great and the pretzels are always fresh on delivery. Thanks!!!!
Mar 5, 2021 | By Patricia
Arrived in Florida in two days and so fresh!!
Mar 4, 2021 | By Peter DeMuro
Till next time...
Feb 22, 2021 | By Isabelle P Gibson
Received my most recent shipment of Soft Pretzels and they arrived on time, in tacked and delicious ! We totally enjoy receiving this product.
A Taste of Home
Feb 18, 2021 | By Beverly
This was a special treat for my transplanted family from Philly to Tennessee. Tasted just like the street corner Philly pretzels they grew up with and love!
A much needed taste of home
Feb 18, 2021 | By Harrison
Not being able to visit family up in Pennsylvania due to COVID restrictions has been rough. I usually make a couple trips per year, so I've obviously been jonesing for some soft pretzels and other goodies from home. I was skeptical about having pretzels shipped, but sure enough, they arrived soft and fresh, with the salt on the side. They even included packets of Heinz mustard. Will definitely be ordering again, soon!
Feb 16, 2021 | By Marylou Reese
Had pretzels sent to my brother in up state New York. He was so happy with them. He told me he would want them again. He said they were delicious. Thank you so much. I will be ordering again very soon.
Taste as good as I remember them!
Jan 30, 2021 | By Jennifer B
As a student at PENN, I was first introduced to street food vendors and couldn't help but wonder why they weren't everywhere! One of my favorite (and let's face it, cheapest..3/$1) any time of the day snacks (or breakfast, or lunch, or dinner...come on, I was a student!) was a Philly soft pretzel. It's been a while since I've been able to get back to Philly and has been prolonged by this pandemic, we find ourselves stuck in and had an INTENSE craving for a pretzel (or 3). I scoured the internet and found this site. The pretzels were delivered on time, in great condition with great care to packaging. They were fresh, delicious and exactly how my husband and I's taste buds remember them. Thank you for satisfying this Michigan girl's craving!
Owner Response: What a lovely story. We are so happy to help satisfy the soft pretzel craving- that's what we are here for! We hope to have the opportunity to help you again in the near future.
Fresh upon delivery
Jan 30, 2021 | By Josh
I'm in Virginia. We got our pretzels in a day and they were still very fresh.
Jan 28, 2021 | By Melanie
Pretzels were great! A taste of home! Only negative is that the salt bag opened up during shipping so there was salt everywhere when I opened the box.
Owner Response: Oh dear! I'm so sorry to hear that. We will reach out to your directly. We would be happy to send more salt. Thank you for your feedback!
Worlds greatest pretzels
Jan 23, 2021 | By Joseph Hans
I started a new food truck here in west Tennessee. And I feature items from Philly and South Jersey. The pretzels from philly are a great hit. Just need more salt shipped with pretzels. The quality is a real 5 stars
Jan 21, 2021 | By Judy Connelly
The delivery was on time and nicely packaged.
Jan 21, 2021 | By margaret bialy
Great but you need to add more salt!
Owner Response: Thank you for the feedback! I will being this to suggestion to management.
Jan 21, 2021 | By Patricia
Sent Philadelphia pretzels to Florida. The delivery was fast and pretzels were intact .
Jan 3, 2021 | By Joe Reinhart
My best friend and I grew up in Philly. He now lives in rural Ohio. I send him fresh pretzels for the holidays and he and his family really enjoy them.
Jan 1, 2021 | By Kathleen Boyajian O'Shea
I had a box of 30 pretzels stopped to my Uncle who has lived in Alabama for the past 35 years. He is a born and bred former Irish-Philadelphian. I ordered them a week in advance to arrive the day before Xmas. They shipped and arrived on schedule, I got real-time notification each step of the shipping/delivery process and he says they are still fresh over a week later. Excellent gift idea for someone who misses the taste of home. I will definitely do it again.
Reminds me of home
Dec 31, 2020 | By Jim
Love living our west here in Colorado. Only thing I miss is a good soft pretzel! The General Store always comes to the rescue!!
Dec 30, 2020 | By kenneth c sloan
i'd forgotten how wonderful these are, and i intend to reorder! no other soft pretzels can hold a candle to yours!
Cross country shipment successful
Dec 29, 2020 | By Steve
Customer service help with tracking the shipment was excellent. Personalized response was exactly how the delivery occurred. 2nd day delivery esp. during the Christmas shipping crunch was good recommendation. Box well packed and arrived intact. Thanks.
Philadelphia soft pretzels
Dec 25, 2020 | By Wendy Sue Marschke
I grow up in Jersey just over the bridge. Worked and shopped in PA and also got Philadelphia pretzels to take home. Was so glad I was able to order these even though I am now 800 miles away.
Tasty pretzels, need better instructions
Dec 25, 2020 | By Jim Balmer
Pretzels were excellent, but until we tweaked the reheating instructions the pretzels were dry.
Owner Response: Thank you for your honest feedback. I'd love to hear about what you did to tweak the re-heating instructions, if you don't mind sharing. We're always interested in ways to improve our products and services. I'll reach out to you via email. Thanks again!
Dec 25, 2020 | By Ray Ligus
I ordered pretzels to be delivered to Las Vegas , as a Christmas gift , the ship date was pushed back due to a snow storm but they arrived right on time. Good job.
Love our Soft Pretzels
Dec 21, 2020 | By Isabelle P. Gibson
As this is the third order for our house we do love the soft pretzels from PA General Store. As always they arrived on time and very delicious. Great product and very dependable!!
Yum! Pretzels! Yummy, yummy pretzels!
Dec 13, 2020 | By Tina Johnson
Order them! You will not be disappointed! And the customer service is outstanding!
Fresh, quick and awesome
Dec 12, 2020 | By Jamel Hudson
Ordered pretzels for delivery to my mother in Texas. She was pleasantly surprised. The order was fresh and arrived on time. She absolutely enjoyed a taste of home. Now my next order will be solely for me.
Dec 7, 2020 | By Maureen Galliano
Very satisfied - delivery date -- packaging - My friend was thrilled -- !!
Dec 5, 2020 | By DANIEL G SMITH
A taste of home worth waiting for. Fresh; the right amount of salt and mustard on the side.
A Little Taste of Home
Dec 4, 2020 | By Mark Prochorenko
Living in the Phial area my kids grew up on Philly soft pretzels, life moves on and we've all left the Phila/South Jersey area. My son, a US Marine was home from a deployment in North Carolina so I wanted to send him a welcome home present. He loved them and started to convert those non-Philly Marines over to the soft pretzel side!!
PHILADELPHIA PRETZELS & NAUSTALGIA
Nov 19, 2020 | By Marilyn and Joel Greenwald
IN 1965 TO '69 WE WENT TO UNIVERSITY IN PHILA. AND FIRST EXPERIENCED THIS WONDERFUL AND UNIQUELY PHILA. FOOD. OVER THE LAST 50+ YEARS, WHENEVER WE'VE BEEN IN PHILLY WE BUY THEM, TO TAKE HOME, WHEREVER WE CAN. WE NOW LIVE IN CHICAGO AND THANKS TO PENNSYLVANIA GENERAL STORE WE CAN NOW HAVE AN ENDLESS SUPPLY AND HAVE PASSED ON THIS GREAT PHILLY TRADITION TO OUR SON AND GRAND DAUGHTER.
Was missing my Philly Soft Pretzels
Nov 5, 2020 | By Tom Fenstermacher
Although not quite the same as getting them from the dude standing on the side of the entrance to I95, these are great and bring back memories of my childhood in the Philly burbs.
Owner Response: Haha...Thanks for your feedback. Our pretzels are free from dude sweat and car fumes. :)
Fast and Fresh
Nov 2, 2020 | By K1p
The quicker you can have the pretzels sent to your home the better. I went with 2nd day air & they arrived promptly & in perfect condition/quality. The box they arrived in was quite sturdy & protective. Whether you microwave or use the oven in kitchen, either way, they will be just like you remembered...perfect...
Love our Soft Pretzels
Oct 29, 2020 | By Isabelle P. Gibson
This is our third purchase and as expected the pretzels arrived on time and are delicious. We froze most of them and have been enjoying them. We wrapped them individually so we can take out the desired amount as needed. Another purchase that was super!!! We will be back for more, for sure!
A little taste of Philly
Oct 22, 2020 | By Judy Ann Stacey
I grew up in Philadelphia. One of my fondest memories was of the soft pretzels we would get in school during recess. The pretzels from PA General Store bring back those memories. Very authentic Philadelphia.... from Philadelphia to Maryland (my home now)!
I was missing my taste of home
Oct 7, 2020 | By Tom
Born and raised in the Philly burbs, I miss buying soft pretzels from one of the dudes standing on the side of the road. Now that I have moved across the country, this is the closest that I can get to that experience.
Owner Response: Thank you for placing your recent order with the Pennsylvania General Store. We're happy we could bring back memories of home.
Aug 29, 2020 | By Andy Brenner
We purchased soft pretzels for my uncle who lives in Atlanta and is a huge Philly pretzel fan. The process was seamless and the order arrives quickly and fresh.
Aug 22, 2020 | By Leo Ott
The pretzels are delicious. They are tender with a "meaty" texture. I expected salt with order but was surprised that mustard was also included. Thank you PA General Store!
Great birthday surprise
Aug 20, 2020 | By Kathryn Weiland
I got the soft pretzels for my husband's 40th. He was born and raised in the Philly area and was so surprised when they came. We froze them for a few days and reheated in the oven with some salt. Add some mustard (provided) and they were perfect!
Pennsylvania General Store
Aug 10, 2020 | By Margaret Townsley
Ordered pretzels for my son and his family! They were fresh and delicious. Customer service is the best I've ever encountered.
Owner Response: We're glad to hear your son and his family enjoyed the soft pretzels.
Aug 6, 2020 | By Frank
This was a perfect gift that was enjoyed by the recipient! Authentic philly pretzels with reliable shipping and delivery!
Delicious soft pretzels!!!!
Aug 6, 2020 | By Chrissy
I was so excited to find your website and that you delivered freshly baked soft pretzels! My son LOVES soft pretzels and this made his day!!! I have already referred you to so many of my friends. Thank you!!!
Owner Response: Thank you for your kind words. We shipped a lot of soft pretzels last week.
Just like home
Jul 16, 2020 | By Kim O
As a PA native, I have missed the original soft pretzel; down here in VA they like to use gourmet dough and put cinnamon and all sorts of other condiments on them. I like them big, salty and with mustard please. Just like the Pennsylvania General Store delivered. Only down side was not being able to defrost one at a time because they came all together frozen. Just means I might eat more in one setting than I should. LOL.
Owner Response: We're happy to hear the soft pretzels were still frozen when they arrived which means the packaging worked. You can defrost them, break them apart, and then re-wrap and re-freeze them in appropriate quantities.
The best way to get Philly soft pretzels from afar!
Jul 11, 2020 | By Kevin Mintz
I have family in the Philadelphia area and the best part of my childhood visits was getting fresh soft pretzels. Pennsylvania General Store allows me to indulge in my favorite baked good without having to leave my home. I ordered two dozen Philadelphia soft pretzels on Wednesday and they arrived seamlessly the next day. These pretzels ship and freeze well so you can have a taste of Philadelphia whenever you want. Particularly in the midst of the pandemic, it has been rejuvenating to have a taste of a childhood treat whenever I need something to raise my spirits. Order today, you won't be disappointed!
Owner Response: We are happy to be able to ship Philly soft pretzels that bring back your childhood memories.
Not as good as last order
Jun 25, 2020 | By Suzie
I have ordered these pretzels four times before. They were a nice golden color and good sized pretzels. This order the pretzels were dark brown and small. Was very disappointed they looked half the size of my other orders and very brown. I don't think I will order these again as I don't want small dark pretzels plus 22 dollars to ship them is getting very steep. Cost 57 dollars for24 small dark pretzels. Sorry I loved these pretzels but not this time.
Owner Response: We're sorry you were disappointed with the soft pretzels you received. Due to the pandemic, our regular baker was closed so we had to find a substitute. Recently, our regular baker started baking again so we now can ship the pretzels you remember.
Jun 22, 2020 | By Annette DiClemente
Taste of Home
Jun 18, 2020 | By Nico Campopiano
Great treat for the family. A little reminder of home. Website was easy to navigate and the service was great!
Owner Response: We're glad we were able to help bring back memories of home.
Great gift idea
Jun 13, 2020 | By Grace Varghese
Sent this to a friend of mine in Ny, it got there very quickly and they loved it so much.
Owner Response: We're happy to hear your friends loved the Philly soft pretzels.
May 28, 2020 | By Scott H Senter
The pretzels are as good as if we picked them up at the store in Pennsylvania. Just toss in Air Fryer to reheat and they are good to go.
Owner Response: Clever idea to use the Air Fryer. We're glad you enjoyed the soft pretzels.
Tastes like Home
May 26, 2020 | By Chris S.
Pretzels arrived fresh and tasty. Reminded me of grabbing a bag on the way to my Mom-Mom's in the NE. Only complaint would be bag of salt had busted in box.
Owner Response: Philadelphians are very loyal to the Philly soft pretzel. I'm sorry your salt bag broke. As always we are happy to replace it, just give us a call!
May 23, 2020 | By Linda Kuehnle
We sent your 24 package of pretzels to my brother for his 65th birthday. He does not live in the area anymore and Philly pretzels have always been a big favorite of his! He was thrilled with the quality of the pretzels and the easy prep. He also commented on how well they were packaged and sent us a picture.
Owner Response: We're happy we were able to assist you in celebrating your brother's birthday with such a special reminder of Philadelphia.
Surprising Faraway Friends
May 23, 2020 | By Rebecca
I have sent these pretzel packages to several friends across the country. It's a great way to surprise them with a taste of Philly and support a Philly local business at the same time! Everyone has loved receiving them - especially during the quarantine!
Owner Response: Thank you for supporting a Philly local business. We're happy that the soft pretzels were a hit.
Awesome job!! Exactly what I wanted and expected.
May 16, 2020 | By JAY GREENBERG
I am originally from Philadelphia and craving for the best Philly Pretzel that I could get shipped. Shipped fresh and tasted just like if I was in Philly and just baked that day. Froze left overs following directions and still tasted fresh when defrosted. Thank you pageneralstore!
Pretzels are a Blessing!!
May 14, 2020 | By Rene
I would like to thank you for making my daughter-in-laws day (or maybe her month). She is actually from Jersey just across the river. My son was telling me that she is extremely homesick. This whole pandemic thing is making travel a bit complicated. I thought I would have a little bit of home delivered to her doorstep. When she opened it my son said there were TEARS!! Happy tears!!! So again, thank you very much!!!
PROMPT & EFFICIENT
May 14, 2020 | By Annette Hoffman
Excellent customer service.
Brought back GREAT memories.I lived in the Philly area,and used to buy these pretzels from the street carts
May 14, 2020 | By Charles Conyers Jr
DELICIOUS!!!! Scale of 1-10,these are a14.Only down side is s&h.
May 13, 2020 | By Thomas Cowhey
Great Pretzels, lasted well
May 11, 2020 | By Edward Burke
I love these pretzels. I am not sure how to apply the salt for best results?
Owner Response: We're happy to hear you loved the soft pretzels. With respect to applying the salt: (1) to enjoy them the day you receive them, simply moisten the top of the soft pretzel with a damp paper towel, sprinkle with the enclosed coarse salt and reheat in a preheated 200 degree oven or microwave on high in 15 second intervals just till warm or (2) if you freeze the pretzels, you should bring them to room temperature before reheating as described above.
May 10, 2020 | By Damon
My wife is a huge soft pretzel fan and I ordered these as a surprise for Mother's Day. Shipping was fast and easy (although $22 felt a bit much) but the pretzels are inedible. They came straight inside and we tried the first couple that night, following the oven directions. They are very dry and almost too tough to chew, like they've been overheated in a microwave. Unfortunately the rest are heading for the trash. Reading the reviews it seems like this was a fluke, but it's still very disappointing to pay $57 for pretzels we can't enjoy.
Owner Response: I'm very sorry to hear that you were disappointed. We will gladly refund you or send another batch!
May 10, 2020 | By MP
These were a gift and the recipient said they were awesome, delicious, fresh and brought back memories of Philadelphia!
Owner Response: We agree with your recipient. A Philly soft pretzel does bring back memories to those who have moved away.
Pretty awesome... but....
May 7, 2020 | By Shari Boyd
Id love it if you created a smaller batch of just the soft pretzels I thought 24 wouldnt be too bad til I ordered and now my freezer is full bahahaahah Also... to the lovely Miss Ellen that helped me get SALT - THANK YOU! They are soooo much better with!! :) You are getting 5 stars for customer service - but PLEASE consider maybe a 10 pack?
Owner Response: Thanks for your feedback. We will take that under consideration!
May 7, 2020 | By Diane Leneghan Tomb
I have sent pretzels to my sister a nurse in Boca Raton, FL & daughter in LA during COVID-19 to cheer them up. Both loved the pretzels and it reminded them of home!
Best Birthday Gift
May 2, 2020 | By caroline altman
I sent your pretzels to a friend for her b-day and she LOVED them! because of her instagram post 2 other ppl i believe placed orders! SO fresh and delicous!
May 2, 2020 | By Eileen ryan
May 1, 2020 | By Kathleen wagner
My son just love you soft pretzels
Exactly as Hoped
Apr 30, 2020 | By Dominic S. Gagliardi
Ordered Philly soft pretzels and they arrived fresh and were the "real deal." Very pleased and have already recommended PA General Store to friends in various locations.
PROMPT & EFFICIENT
Apr 30, 2020 | By Annette Hoffman
Very impressed with the prompt and efficient response and delivery of my order!!! Great job!! Thank you!!!
Apr 24, 2020 | By Beth H
Best pretzels ever. They arrived packaged well and were fresh and delicious.
Great soft pretzels
Apr 23, 2020 | By David Addis
My grandson in Texas loved the soft pretzels which he has been missing. They arrived very quickly and he enjoyed them.
Pretzels Just Like I Remember
Apr 19, 2020 | By Bryan Romig
Ordered the soft pretzels for family members and they brought many memories of times we spent going to Philly and the sporting events. Tasted just like we remembered!
Remembering my past
Apr 17, 2020 | By Gene kershner
The one thing most of Americans have in common these days is plenty of time to reminisce about the past. So I started to think about foods I loved growing up in southeastern Pennsylvania, High school in Boyertown and college at Kutztown State, so the top list was soft pretzels from Philly smoked ring bologna from Brooks Brothers, shoofly pie from home as my favorite three. I went on line and discovered the Pennsylvania General Store and ordered soft pretzels for my whole family and became an instant hero. The pretzels were fantastic.
Apr 17, 2020 | By Sue
Sent a pretzel gift to my brother who is in NY , alone during a pandemic at Easter. My brother was over joyed by getting something he missed so much! Thank you for putting a smile on his face during such a grim time!
My pretzel order
Apr 16, 2020 | By Laura Fowler
Pretzels are excellent, My kids absolutely love them and we go are almost through the entire box already. Ready to reorder
Apr 10, 2020 | By Julie Birkofer
Simply delic! The best food ever! Ellen is great!!
Apr 9, 2020 | By Carol Webb
We ordered these pretzels and they came super fast and extremely fresh! Mustard and salt were also included in the purchase. We would definitely order again. Not disappointing at all!
College study goft
Apr 6, 2020 | By Jennifer Hoffmann
My son loved these pretzels. Got him through finals week.
Apr 3, 2020 | By Teri C.
Wow! So yummy!! Soft, warm and delicious with just a few seconds in the microwave!
Mar 27, 2020 | By Brian Gilbert
It's so nice to be able to get fresh Philly pretzels in DC especially during these trying times.
Mar 19, 2020 | By John Weisgerber
We ordered a shipment for our son and his family as a gift. They were enthusiastically received. I am fairly sure that all were consumed with no leftovers for the next day that had to be frozen. We will definitely have to get a second shipment so I get a taste to remind me of growing up in the Philadelphia area!
I miss my soft Philly pretzels
Feb 26, 2020 | By Barkeen Caldwell
I wish the philly favorite was available in Richmond VA, I miss that warm soft pretzel.
A taste of home!
Feb 15, 2020 | By Kevin Orr
A huge THANK YOU to the PA General Store for shipping product out of state! This was my first order...but I'll be ordering again when I need another "taste of home"! 2 day shipping is great!
Growing up in Philly
Feb 14, 2020 | By John Mott
Left Philly for good in 1972, but always missed Philly Pretzels. This past order has filled the gap with more orders to come!
Great soft pretzels!
Feb 14, 2020 | By Frederick Dewey
Ordered 48 soft pretzels from PGS-arrived promptly and fresh. Froze them two to a zip lock bag and now enjoy them on a regular basis. I think they are just as good after freezing as they are fresh.
Love my Philly pretzels
Feb 13, 2020 | By Carole
Pretzels were excellent. Thick with touch of sweetness.
LIKE BEING HOME
Feb 13, 2020 | By Gerard Thomas
Enjoying the taste of Philly. Soft Pretzels, Tasykakes, doesn't get much better. Service was efficient and easy to order. I'll be doing it again. Thanks.
Feb 8, 2020 | By SONIA H CHURCHMAN
Excellent service and food!
Awesome Service and Product
Jan 23, 2020 | By Karen Ott
I had made a mistake with my billing address when ordering, but it was caught and promptly taken care of. The pretzels were a gift to my daughter in Las Vegas. When she received them, she called and practically drooled over the phone. Being from the South Jersey area, there is nothing else like an authentic soft philly pretzel. Thank you.
Dec 28, 2019 | By Kathy Lovell
Got them for Christmas gifts for husband and grandchildren and what a big hit....they wanted to forget the holiday meal and just have the pretzels! Will definitely order again...and soon.
Dec 20, 2019 | By Jenny Rudewicz
Came individually wrapped and with some mustard packets! Easy to reheat and taste like you just got them fresh. So good we are going to order some more!
Dec 20, 2019 | By Clara white
We have ordered these several times and each time enjoyed them. We put them in the Air Fryer for 5min after dampening and adding the salt as in the instructions
Dec 16, 2019 | By lydia ozdzinski
your products are awesome
Dec 12, 2019 | By Doug Sebastianelli
Pretzels arrived in a timely manner, were well packaged and included mustard and salt. Very delicious.
Dec 5, 2019 | By Michael Sagaria
I have been a customer for several years now,and have been pleased and satisfied with both the products and service I have received. The prices are reasonable and your purchase is delivered when promised.
Philly sent south
Dec 5, 2019 | By Ray Kimbro
Thanks for providing the ability for me to share a local Philly delicacy with some friends who are down in SC's low country - the pretzels arrived fresh and intact, and my friends were thrilled!
Very good chips
Nov 29, 2019 | By Chad Messer
Love them the chocolate on the chips are awesome test very good not fake
A taste of home
Nov 8, 2019 | By James Felock
Pretzels arrived fresh; pull one out of the freezer, dab on some water, put on the salt, microwave for 30 seconds.......WOW! Reminds me of Philly. Can't get these south of the Mason/Dixon; Thanks!!!
Owner Response: Hello James, thank you for the review! We are so happy that you enjoyed those Philly soft pretzels! There's no better comfort food!
Oct 18, 2019 | By Mike T
I was very happy with the gift box of soft pretzels I ordered online and sent to my sister who was once a Philly girl but now lives in West Virginia. I appreciate the convenience of sending a couple dozen pretzels with one online order, rather than having to go to the store myself, then box and mail the pretzels myself.
Oct 7, 2019 | By Joan Connor
Felt like I was in Bavaria. Not only did the pretzels arrive in 2 days, but they were the hit of my Oktoberfest party. Will re-order. Danke
Love this place
Sep 26, 2019 | By Kimberly Gray
I love coming to this website and ordering all the stuff from my hometown I live down south now so I miss all the good stuff from home now I don't have to
Owner Response: Hello Kimberly, we are here for you whenever you have a craving for a taste of the "good stuff" from home!
Aug 29, 2019 | By Beverly J. Ziesel
Very pleased with your service. Thank you.
Owner Response: Hello Beverly, we work extremely hard to provide excellent customer service and the Best of Pennsylvania's tasty treats and novelty items. We hope our customer service and quality products keep you coming back for more!!
Aug 24, 2019 | By Joseph Corcoran
Tasted like home
Jun 16, 2019 | By Valerie
Bought as a gift for my stepfather. He enjoyed them. Sent quickly and package well.
Wow so GOOD
May 16, 2019 | By Clara white
We were really looking for orthodontic pretzels from Pennsylvania I saw this online I decided to give them a try they are awesome when I warm them up in my airfryer they were crispy on the outside tender on the inside and the salt and must have came with them which is a great additional item making them even better I will be ordering again
Soft pretzels are great.
May 9, 2019 | By Raymond H Brungard
I have received your soft pretzels twice as gifts and now we order them ourselves. They make the perfect afternoon or evening snack and they taste wonderful. I suppose we'd use them at parties if we would have any left by the time they got here.
Owner Response: Hello Raymond, We are so happy to hear that you enjoy our soft pretzels. Here's a great snack idea for your next party!! Our delicious soft pretzels topped with thinly sliced pieces of Weaver's Kutztown Ring Bologna (available in beef, regular, & garlic flavors), & shredded LeRaysville Cheddar Cheese toasted in a broiler with a little Betsy Lantz's Hot Sweet Dipping Mustard? You can dice up the pretzels, arrange on a tray, and serve. This combination is absolutely DELICIOUS and a party favorite!
Pretzels were a hit!
May 2, 2019 | By Katie Quinn
We ordered 100 soft pretzels for Pretzel Day at work. They arrived the exact day as specified and after one night in the freezer and 4 hours defrosting, they were delicious after a spin through our toaster. Hot and crunchy on the outside, chewy and dens eon the inside. Great product and service! How many days until the next Pretzel Day? ;)
Owner Response: Hello Katie, EVERYDAY is National Pretzel Day at the Pennsylvania General Store!!!! Let us know when we can ship another batch of soft pretzels your way!!
Fast Shipping, Great Quality
Apr 26, 2019 | By Bob DiPiazza
I order 24 pretzels from the store and I am very happy with my purchase. Pretzels arrived very quickly and very fresh.
O I miss the pretzels
Apr 26, 2019 | By Ed
Need to get on west coast .
Owner Response: Hello Ed, Guess what!! We deliver soft pretzels to the West Coast! Our soft pretzels are shipped Monday thru Wednesday, from our warehouse to your location in TWO days. Please contact our call center at 1.800.545.4891 Monday - Friday between the hours of 9:00 am - 5:00 pm (eastern standard time) and we'll help you get you a dozen or so of the soft pretzels. We are looking forward to hearing from you soon.