Nov 6, 2020 | By J.Q.
These pretzels are GREAT! I have placed several orders and the pretzels have always arrived here to me in Florida like right out of the oven. The shipping and packaging is fast. If you live out of State and love these pretzels, order here you will not be disappointed!
Nov 5, 2020 | By Joseph McCabe
These were great!
A Taste Of Home
Oct 31, 2020 | By Lynne Raboy
Wow! So glad I found you!! I ordered several things, Philly Soft Pretzels, Sweetzels Spice Wafers and Tastycake Dark Chocolate Kandy Kakes. Born and raised in Philadelphia and now living in Florida, you are a Godsend! We cannot get these down here. Everything arrived fresh and in two days. I was a little leary about ordering the pretzels but we microwaved a few right away and they were just like we bought them fresh at the store. We froze the rest. Thank you for being there for us former Philadelphians!
Owner Response: We are so happy to be here for you! Thank you for your continued business and we look forward to assisting you again soon.
Soft Pretzels Arrived Fresh!
Oct 29, 2020 | By Lisa Digiacomo
I was concerned about sending these pretzels a long distance- that they would be soggy or dry. But they weren't! My niece and her dorm buddies loved them. I wish you had included my gift card though. She couldn't tell who sent them.
Owner Response: I'm so glad your niece and her friends enjoyed the soft pretzels! We do include the gift message on the packing slip which is inside of the shipping box. My apologies if that was an oversight on our part. I often hear that folks may throw out that piece of paper without noticing there's valuable information on it.
Pleased with pretzels
Oct 22, 2020 | By Anthony Cirillo
While admittedly I used to buy these for a nickel in grade school, these are the genuine article. They are a treat every once and a while. Heat up well and bring back the memories. Keep baking my friend.
Just OK - not as good as the last two times we ordered them
Oct 12, 2020 | By George
I do not know if the producer of the pretzels has changed, but these were definitely overcooked (dark brown) and a bit on the dry side. Not up to the same specs as what we purchased here in the past.
Owner Response: Thank you for your feedback. Having over-cooked pretzels is certainly not normal. Thank you for letting us know so we may address this concern with our Pretzel vendor. I'm so glad I was able to email you a discount for your next order with us.
Love our Soft Pretzels
Oct 9, 2020 | By Isabelle P. Gibson
We loved the arrival of our Philly Soft Pretzels for my husbands birthday. They were not disappointing in any way! We highly recommend this gift pack. This is our second purchase of the gift pack and will continue to give as gifts for family and friends.
Oct 8, 2020 | By Barbara Piontkowski
Recently I sent the 15 pretzel package to a friend in Pensacola, FL. While she is a sports fan, she is not a Philadelphia sports fan. This "gift" was a nudge! And it was terrific. She loved the idea, devoured the "best pretzels" ever and did allow that the Pennsylvania General Store was a Winner! Thank You, PGS!
Oct 5, 2020 | By Tom Bulger
Memories of buying these pretzels from street vendors. These are the real thing! Excellent packaging and fast shipping.
Owner Response: We're so happy these bring back great memories for you! We hope to help you again soon.
Oct 2, 2020 | By Laura mason
Pretzels they are not philly pretzels I am from south philly
Owner Response: Thank you for the feedback. I am sorry the soft pretzels were not as you remember from South Philly. There are a handful of pretzel vendors in the city and each certainly have their own recipe and density. The pretzels on your recent order are from the Philly Pretzel Factory. We can certainly look into offering a variety of vendors in the future.
Oct 1, 2020 | By Micheal Randolph
I don't have access to philly pretzels here in the Midwest. I usually buy them from WaWa when I'm home in NJ. The pretzels I ordered were good but unfortunately the mustard packets opened in transit and made a mess inside the box. The pretzel salt also opened and was all over the inside of the box.
Owner Response: I'm so disappointed to hear that the salt and mustard broke open in transit. My apologies. Thank you for letting us know. I will reach out to you via email with a discount for your next order. I've also notified my production team to make sure we are packaging the pretzels in the best way possible to help prevent this from happening again. We appreciate the feedback; this information helps us to improve.
Oct 1, 2020 | By Ashulyon Feuratdo
These are the best pretzels in the world!
Good fresh food
Oct 1, 2020 | By Anthony Darrell
I will be back to reorder again and again oh and again.
Sep 30, 2020 | By Linda Binkowski
Brought back wonderful memories! Pretzels were very fresh and delivery was right on time.
Philly pretzels love'em
Sep 24, 2020 | By KEVIN STEIGER
Most wonderful treat coming directly from Philly.
Amazing customer service & delicious pretzels!
Aug 30, 2020 | By Heather Lageman
I cannot say enough good things about my experience! My customer service agent went above and beyond to get the pretzels overnighted to surprise my mom. She exceeded my expectations, wrapped the packaging in a bow as a surprise, and was so kind and communicative. Awesome job!
Aug 27, 2020 | By trish Link
Great service, prompt delivery and yummy pretzels.