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Reviews


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Philly soft Pretzels
Jul 28, 2022  |  By David Francis
Through no fault of Pennsylvania General Store, my order was delayed. So when my perishable order came, the pretzels were dry and stale. Pennsylvania General Store made good on the problem by overnighting a new order which came on time and was very fresh. I thank Ashley Williams for making good on a promise to make me a happy and satisfied customer. I'm sure Pennsylvania Soft Pretzels are a good product, but it is very important to order overnight shipping in order to get your pretzels as close to "Fresh" as possible.


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As good as home
Jun 23, 2022  |  By Mary Anne McDevitt
My husband grew up in South West Philly and has always loved his pretzels. I am from New York and have always loved my pretzels, until I finally had a Philly pretzel. We now live in Florida and getting a Philly pretzel has not been easy, until I found Pennsylvania General Store. My husband has enjoyed these pretzels so much that I have to buy 30 at a time!


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Taste of Philly
Jun 16, 2022  |  By Marilyn Eileen Greenwald
Every bite was a memory of Center City Philly :)


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Awesome
May 19, 2022  |  By Heidi Huckestein
Love the pretzels. We freeze most of ours and heat them up when we want a snack. Throw them in the microwave for 10 -15 seconds to thaw, then pop them in the toaster. They come out like you just you pulled them from the oven. Hot, delicious, slightly crispy on the outside...soft on the inside. Perfection.


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A Taste of Home
May 15, 2022  |  By Lee Goldberg
Despite the fact that we left Philadelphia in 1979, we sometimes have a taste for something from home. When we found Pennsylvania General Store, we were so happy to see Soft Pretzels were available. We have ordered and reordered. The entire process is perfect- we choose a product, a desired shipping date, and followed the order until delivery. Our pretzels arrived on time, in well packed couriers and most importantly, fresh. Included were both salt and mustard. They freeze perfectly and taste as great when reheated. This is a no brainer if you miss a taste of home!


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Great Pretzels
May 10, 2022  |  By Kenneth Weaver
Great Pretzels!!!


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Philly Pretzel
Apr 21, 2022  |  By joseph A Maldonado
My family loves these pretzels!!


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pretzels
Apr 9, 2022  |  By fred veser
Prior Philly Resident in NC. We have tried other vendors and this is it!


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Best ever pretzels
Mar 19, 2022  |  By Mary Anne McDevitt
Great pretzels! My husband is from Philly and these are his favorite! Service is quick and arrive when they say they will.


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philly soft pretzels
Feb 24, 2022  |  By Lisa J Brown
My family & friends loved these soft pretzels!


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Definitely worth the wait!
Jan 24, 2022  |  By Gilford Kibler
I had an issue with the delivery of my order -- but that is not the point of this review. PA General Store went above and beyond the call of duty to make sure that I got my order, make sure that the product was spectacular and make sure that I was 100% satisfied. I have nothing but the highest praise for the entire PA General Store team! In my earlier review I said that i didn't know if I would buy from this company again, I have done a complete 180 turn on this. Not only would I buy from them now and in the future, I recommend them to my friends and family. Excellent job and I appreciate your customer service.
Owner Response:    We are so happy to have you as a customer and appreciate these kind words so greatly!


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Excellent!
Dec 27, 2021  |  By Charles Fote
The pretzels and Wilbur buds made it all the way down to Florida perfectly. Thank you!


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Philly Soft Pretzels
Jun 24, 2021  |  By Stanley E Goldich
Great!


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Tastes like home
Jun 12, 2021  |  By BRIAN
My wife loves Philly pretzels, and there's nothing like them in Seattle. I bought them for her birthday once, and she loved it so now I'm placing regular orders for them. It's the closest thing to doing a pretzel ride that we can get.


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Thank you!!
May 18, 2021  |  By Dina
I am so happy PA General Store started to ship Philly Pretzel Factory pretzels. I moved from Philly 6 years ago and have been missing these soft pretzels so much. My family would occasionally take some down with them on the plane when they visit but they were usually squished and soggy by the time they got here! Now I can get them anytime I want. The pretzels arrive fresh and can be frozen and thawed in the oven or microwave later. I have ordered them twice already and will be ordering more again soon. I also ordered the chocolate chip cookies which always come fresh and are delicious!


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A taste of my childhood!
Mar 5, 2021  |  By Cara Marie Manlandro
I started ordering Pennsylvania General Store's soft pretzels. It immediately brought me back to my childhood. Now, I have them delivered (yes, all the way out here in Hawaii once a month). They're always fresh and amazing. Thank you so much!


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Great Purchase!
Feb 18, 2021  |  By Louise Furst
Sent to my great granddaughters who live in Harleysville, PA. They were excited because they had a pretzel break at school that they missed. Mom can now give them pretzel break as they do virtual schooling.


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Pretzels
Jan 28, 2021  |  By Anthony Vitali
A true blessing to have the availability of having soft pretzels delivered all the way to the southwest! Price is reasonable to get some tasty treats from home! Thanks you


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Consumrr
Dec 24, 2020  |  By Carole Rotenbury
Very happy with service. Arrived when expected, in great shape. Product was fresh, and delicious!


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Delicious soft pretzels
Dec 4, 2020  |  By James
These are the best soft pretzels. We like to stock up -- these can be easily frozen, then thawed and heated up whenever you like, and they are just as excellent. A Pennsylvania treasure!


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Best Philly Pretzels
Nov 28, 2020  |  By Michelle Brown
I grew up in greater Philadelphia and miss fresh pretzels. I ordered 30 pretzels and froze them. Now we can quickly grab one out of the freezer and in a minutes time, enjoy a delicious soft Philly pretzel!


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A Taste of Philly
Nov 23, 2020  |  By Troy
My wife and I were born and raised in Philadelphia so we always really enjoy the Philadelphia soft pretzels. We have lived in Kansas for over 30 years and used to wait until we go back to Philadelphia to get our pretzels but now we don't have to wait thanks to you guys. Please keep up the good work.


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PHILADELPHIA PRETZELS GIFT
Nov 5, 2020  |  By CRAIG BREWSTER
Daughter and grandkids loved them. Fresh when they got there.


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GET YOUR HAND OFF THAT IS MINE !!!!!
Oct 15, 2020  |  By Joanne Terrone
WOW WHAT CAN I SAY. We found they are better at room temperature before you place then in the microwave. I AM NOT A FAN OF MICROWAVE To heat something up. WELL THESE WERE MADE TO MICROWAVE. They are so soft and chewy. We put VERY SOFT BUTTER on them then salted them.SO TASTY. Then we buttered them and put Cinnamon sugar on them. So many different ways to serve them. Will be getting more as soon as we run out.
Owner Response:    What a great idea to put cinnamon and sugar on the soft pretzels! We're pleased you and your family enjoyed them so much and look forward to assisting you again soon.


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Worth it
Oct 8, 2020  |  By Michelle Greim
I'm from L. Bucks County, Pa and I miss philly food. I've bought pretzels from other places but Pa Generals are always fast, fresh and afford. The shipping fee is steep but so worth it! Tastykakes fresh and packed well too.


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soft pretzels
Sep 20, 2020  |  By Cynthia Dorfman
Pretzels are great, but only received partial shipment. Had to contact you to request delivery of second half of order, and wait a week for delivery. Response to my concern, though, was prompt and the rest of the shipment arrived on the promised new delivery date
Owner Response:    We are so sorry that you received a partial shipment. Based on the day of the week we may have had to wait to ship the remainder of your order to insure freshness. We are very grateful for your feedback and our goal is always your satisfaction! Thank you for shopping with us!


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Great Service
Sep 18, 2020  |  By Jason wagner
Right on time like always. Will order again.


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Great Food
Aug 27, 2020  |  By Jule
The pretzels were great and bring back memories when I lived in Philadelphia, PA. Just one thing; the software did not work correctly. It seams go to pickup and never allow me enter card information. The new software needs to be fixed. I got call from company they realized I would not be pick up and needed a credit card before shipping. An advise they looking a software fix. Great communication by company.

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