Jun 13, 2020 | By Stacey A Blacker
I so appreciate the perfect customer service you gave me. I ordered a basket to be delivered to a friend who was in the hospital. He got out of the hospital earlier than expected and you helped me re-route the gift to his home where he is recuperating. You truly saved me from completely losing my gift!!!
Owner Response: Thank you for your kind words. We're happy we were able to assist you with this unexpected gift for your friend and we wish him a speedy recovery.
May 17, 2020 | By Marley Dolente
PAGeneral is always my "go to" for any kind of pick me up or celebration from a Philly perspective. They support local business, very efficient in their online ordering or over the phone, and the recipient is always so pleasantly surprised. I should send one to myself!
May 12, 2020 | By denise Oliphant
Everything was delicious
Owner Response: We are happy you enjoyed the Philadelphia Sampler Box. We agree that the items therein are delicious.
Gratitude for the Great Gifts!
May 11, 2020 | By Maria Walker
Your gift selections have been the source of great joy to all the friends and relatives I have sent during the pandemic. They have all been so appreciative! thank you for providing such a wonderful option of products!
Owner Response: Thank you! You are such a thoughtful person. We are glad we could help you bring some joy into the lives of your friends and relatives.
Thanks for help with my Christmas shopping
Dec 25, 2019 | By Judy Foley
I sent General Store goodies to my sister in California and got some thank you boxes for my neighbors who have been helpful to me this past year. One of the latter boxes was not in the first order, but when I called about it, the problem was quickly fixed and I got it the next day. Great service. It's easy to do things when they go right, but especially good when problems are quickly solved. Thanks.
Dec 7, 2019 | By Rita Gizzie
they loved it
College Goody Box
Sep 28, 2019 | By Theresa Bone
Package arrived as specified and without incident. Granddaughter loved all that was in the box especially the Tastycakes.
Great Product, Not Good E-Commerce Site
Sep 9, 2019 | By Matt
Product was great and it served its purpose, but not happy that there was no tracking info or even delivery confirmation. Seems a little cheap in 2019. Get onboard with the minimum requirement that is expected by everyone who purchases things online and I would fully endorse you.
Owner Response: Hello Matt, we're so happy to hear that you enjoyed the Philadelphia Sampler Box. I did want to share with you that when an order is placed we automatically send an invoice and we send the tracking information when the order actually ships. We offer these invoices to ensure that our customers can confirm and track their order/s while it is in transit. I will look into the details of your online purchase to see why you did not receive your tracking information. In the future, if you have any questions about your order please feel free to contact our call center at 1.800.545.4891 to request assistance.